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questions and answers
Can you replace broken laptop screen?
We can supply and fit screens for all brands of laptop, if you have already sourced a replacement screen we can also fit it for you. For more information visit our Screen Replacement section.
Can you repair power supplies and laptop power jacks on-site?
We can carry out power socket, laptop power jack, & power supply repairs both on-site and in-store within a short time. If your laptop’s power jack (socket) is loose or broken, we offer a free collection and return service throughout London and all power jack/supply work is guaranteed for 1 year.
Can you set up my wireless network and configure my laptop to connect to it?
Yes, we can assist you with all aspects of network installation and configuration. discuss your requirements.
How quickly can you come out to me?
We can usually arrange a local engineer visit within two hours.
We operate Monday to Saturday.
Our phone lines open at 8.00am.
Are replacement components guaranteed?
All hardware components are supplied brand new and are covered by a full one-year parts and labour warranty.
Do you repair printers?
We carry out software related repairs to printers - drivers or setup problems, however, we are unable to repair printer hardware failures.
What will happen to the data backup once my computer is repaired?
The backup will normally be deleted, but at your request we can also store your data on our secure server, we will never keep your data without prior consent.
Will it take long to fix my power supply or laptop power jack?
We can normally fix this type of fault immediately, but subject to the availability of spares we may require 1-2 working days.